Privacy Policy

Privacy Policy

Last Updated: April 1, 2025

Welcome to ettbox.com ("we," "our," "us"). Protecting your privacy and personal information is very important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following types of information when you interact with our website:

• Personal Information: Name, email address, shipping/billing address, phone number, and payment details.

• Order Information: Products purchased, transaction amounts, shipping details.

• Technical Information: IP address, browser type, device information, cookies, and usage data.

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders.

• Provide customer support and respond to inquiries.

• Improve our website, products, and services.

• Send updates, promotions, and offers (you may opt out anytime).

• Detect and prevent fraud or unauthorized activity.

3. Sharing Your Information

We do not sell your personal information. We may share data only with:

• Service Providers (such as payment processors, shipping companies, analytics tools).

• Website Platform Provider: We use third-party service providers, including Shopline (our website platform provider), to support our store operations. These providers may process your data only as necessary to perform their services.

• Legal Authorities if required by law or to protect our rights.

4. Cookies & Tracking

We use cookies and similar technologies to:

• Remember your preferences.

• Improve website performance.

• Track site usage for analytics and marketing.

You can disable cookies through your browser settings, but some features of our site may not function properly.

5. Data Retention

We keep your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

6. Your Rights

Depending on where you live, you may have the right to:

• Access the personal data we hold about you.

• Request correction or deletion of your data.

• Opt-out of marketing communications.

• Withdraw consent for data processing.

If you wish to exercise these rights, please contact us.

7. Data Security

We take appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

8. International Customers

Since we ship worldwide, your data may be transferred to countries outside your place of residence. By using our site, you consent to this transfer.

9. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect data from children.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.

11. Contact Us

If you have questions about this Privacy Policy or your data, please contact us:

📧 Email: support@ettbox.com
🌐 Website: www.ettbox.com